From: route@monster.com
Sent: Saturday, September 26, 2015 12:52 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: Agile Project Manager
This resume has been forwarded to
you at the request of Monster User xapeix01
|
|||||||
|
|||||||
|
|
|
||||||
|
||||||
|
Falak Malik Email: Malik.Texas@gmail.com Phone: 281-546-2233 Authorized to work for any US
Employer
https://www.linkedin.com/in/falakmalik SUMMARY: ·
Project
Management Professional with 10+ years of experience in managing, executing,
leading, delivering mid to large complex onshore and offshore projects in
variety of domains like Energy, Investments, Utility and Banking. o
Proficient in
Software Development Life Cycle (SDLC) methodologies like Waterfall, SCRUM
and Agile. o
Experience in
various phase of SDLC like Requirement Analysis, Systems analysis, Systems design, Development, Testing and Deployment. o
Experience in
writing SDLC artifacts like Business Requirements Document (BRD),
Functional Specifications Document (FSD), Nonfunctional Requirements
Document, Requirement Traceability Matrix, Test Strategy plan,
Deployment Plan, End user training material. o
Knowledgeable
in Unified Modelling Language, Created Use Case diagrams and Domain
models. o
Involved in
writing Test Strategy, Test Plans and Reviewing Test Cases. ·
Experience in
CRM. o
Worked with
the business to define and document Salesforce.com enhancement
solutions. o
Worked as a
liaison for many groups within the company and Salesforce.com developers. ·
Experience in
Data and Business Process Modeling (BPM). o
Developing
business processes and system solutions from conceptualization to
implementation. o
Conducted Current-State
business process analysis and recommended Future-State solution. o
Used IBM
BlueWorksLive for Business Process Mapping. · Experience in various business analysis techniques like
Requirement Elicitation, Conducting workshops, Interviewing SMEs and
Stakeholders to get a better understanding of business processes. o
Acted as Lead
Business Analyst. o
Conducted Impact
Analysis and Gap Analysis. o
Involved in stakeholder
analysis and SWOT analysis. o
Involved in
defining Change Management process. · Experience in (BPI) Business Process Improvement. o
Knowledgeable
in Extract, Transform and Load concepts. · Experience in Database Integration, proficient in
analyzing data from multiple systems. o
Knowledgeable
in Extract, Transform and Load concepts. o
Conducted
Data Analysis in inspecting, cleaning, transforming, and modeling data
satisfying data requirements. o
Created
analytics reporting using SQL stored procedures and Ad-hoc SQL
queries. · Technical Knowledge of Service-Now (SaaS) ITSM
Application. · Experience in XML/HTML. o
Assure
quality of XML software enhancements before release. · Experience in Data Mining. o
Mined
historical and transactional customer data to create segmented customer
lists. · Experience in Data Analysis. o
Data Analysis
in Subject Areas: Reporting, Billing, Usage, Products, Pricing, etc. · Involved in Project management
like delegating responsibilities, budgeting, and change management, preparing
weekly status reports for management, communicating and presenting the
reports, resolving issues and conflicts with stakeholders. o Liaison between technical and
non-technical staff to produce solutions. o Supported multiple departments
using primarily Microsoft Project and Crystal Reports to communicate
progress. o Interfaced with all levels of
management. ·
Experience
working in CMMI, ITIL and Six Sigma methodologies. ·
Knowledge of
(PMBOK) Project Management Body of Knowledge. ·
Strong
Analytical and Problem Solving skills, ability to approach challenges and
solve problems effectively, Multi-Tasking abilities, with proven experience
in utilizing people and process knowledge to assist enterprises in making
critical decision. ·
I bring value
to the perspective employer by having a good grasp of business processes to
improve the organizational performance. TECHNICAL SKILLS:
CERTIFICATIONS: ·
SAP Certified
in ABAP/4 Programming/EDI ERP ·
Microsoft
Certified Systems Engineer – MCSE
·
Working
Towards PMP and Salesforce Admin
Certifications. PROFESSIONAL
EXPERIENCE: Employer: Sunnova EnergyMay 2015 – Current Location: Houston, TX
Role: Senior Business Analyst / Project Manager Responsibilities: ·
Working as a
Senior Business Analyst and a Project Manager on several internal projects. ·
Made Project
Charters, BRD, FSD, TSD for several projects and got approvals from the
stakeholders. ·
Responsible
for resource allocation, program and project planning, time management, and
strategic management. ·
Working with
the business to define and document Salesforce.com enhancement solutions. ·
Developed and
implemented plans for multiple projects simultaneously. ·
Delivered
projects on or ahead of schedule based upon personal leadership style,
innovative solutions, and project controls. ·
Responsible
for launching new product offerings in Hawaii, Guam, Puerto Rico and US
States. ·
Working on
completely new billing system, marketing communications, and other projects
and also with outside vendors who will be implementing some of those
solutions. ·
Working on
initiating new projects with other groups within the company. Employer: TekSystems Client: T. ROWE PRICENov 2014 – May 2015 Location: Owings Mills, MD
Role: Senior Business Analyst Responsibilities: ·
Worked with
over 30 internal groups to do: Process Maps, Context Maps, RACI, GAP
Analysis, Future-State, Quick Wins, Web Enhancements. ·
Used IBM
BlueWorks Live to do business process models and document Current-State and
Future-State processes. ·
Worked on Microsoft
Visio to make Context maps for all of the data points on 7 of T. Rowe Price’s
digital properties. ·
Conducted
white board sessions for brain mapping and brain storming for Future-State. ·
Also worked
on another project in which I was the only BA responsible for the New Concept
Sheet, ROM (Rough Order of Magnitude), talking to developers and SME to get
new data points on T. Rowe Price’s Retail websites, iPhone, iPad and .mobi
apps. ·
Suggested and
Implemented Quick Wins as Business Process Improvement throughout the
organization across multiple groups. ·
Worked with
Developers, Team Leads, Analysts, and Project Managers to make ROM (Rough
Order of Magnitude) for new projects. Including time, money, magnitude,
interfaces, and resources involved in order to complete the tasks. ·
Lead a team
of Business Analysts for Process Maps, Context Maps, RACI, Future State
Recommendations, and Business Process Improvement for the Global Business
Unit (GIS) of T. Rowe Price. ·
Reported
Weekly and Monthly Status reports to project stakeholders by monitoring
project progress against outstanding milestones, status, issues, risks and
dependencies. ·
Lead meetings
with Business Sponsors, Project Managers, Stake Holders and did presentations
on different project deliverables. ·
Got sign-offs
from all the groups involved (30+) in both the projects on project
deliverables. Got approvals from business sponsors to implement Quick Wins
(BPI). Employer: AUSTIN TECH
CONSULTING Client: ERCOTJune 2011-Oct 2014 Location: Austin, TX
Role: Senior Business Analyst (Consultant) Responsibilities: ·
Documented
requirements for the application and identified interfaces required for the
system. ·
Developed
business process models in Agile methodology to document existing and future
business processes. ·
Documented
business requirements and worked with stakeholders to elaborate on
functional/non-functional requirements. ·
Designing and
Implementing ITIL and Operational Processes. ·
Conducted drill
down sessions with Subject Matter Experts to detail the requirements and
adopted the best suitable SDLC techniques to gather the requirements, like
interviews, in-person meetings etc. ·
Conduct ITIL
Service Management Assessments and consulting with clients on Industry
Standards and Best Practices. ·
Performed GAP
analysis of existing system and evaluated benefits of new system. ·
Communicated
with the business team on regular basis to improve and meet the objective of
the requirement analysis phase. ·
Produced Use
Case scenarios to help team drive through the requirements phase. ·
Utilized
macros in Excel to pull data from our defect/change management tool Remedy
P/CM to generate daily reports. Performed Technical Analyst duties including
executing and validating data corrections using SQL Server stored procedures
and ad-hoc reports. ·
Data Analysis
according to client’s requirements. ·
Reported
project milestones to multiple stakeholders on a daily basis for the
Securities Cost Basis Sub-ledger work-stream. Client: ALLIANT
ENERGY
Nov
2009 - June 2011 Location: Madison, WI
Role: Business Analyst (Consultant) Responsibilities: ·
Worked along
with Business owners to understand end-to-end processes and mapping the requirement
to the specifications. Participated in System design phase, worked with the
usability team and generated the Detailed Design Document. ·
Worked with
business owners and SME’s to define and document technical and business rule
specifications for data under review maintained under Enterprise Content
Management System. Used SQL queries to extract data to create charts and
reports for analysis. Merged data from SQL Server and Excel to create the
Monthly Reports for each business unit. ·
Trained the
beta testers on the application in small group class setting. Create
presentations based on training content and user department requirements. ·
Collaborated
with the QA team to ensure adequate testing of software both before and after
completion, maintained quality procedures and updated the requirement
documentation. Conducted Regression testing and logged the defects. Worked on
Post Release Revision documentation. Client: JP MORGAN CHASE BANK
Sep
2008 – Oct 2009 Location: Houston, TX
Role: Business Analyst (Consultant) Responsibilities:
· Used SQL server, MS Access and Excel data to perform
analysis using on-line monitoring graphs and analysis graphs. Created stored
procedures for financial reports for the Risk manager and Traders. · Strong understanding of Investment Banking, Capital
Markets, Prime Brokerage Services, Fixed Income, Bonds, Fund
Accounting, Mutual Funds, Equities, Repurchase Agreements, Derivatives
(Options, Swaps and Futures), Corporate Actions, Portfolio Management. · Managed enhancements and defects promptly to assist the
operations in resolving issues. Organized Walkthroughs and Inspections with
development managers and reviewed the status of the application testing. Client: WELLS FARGO BANK
July 2007 – Aug
2008 Location: San Francisco, CA
Role: Business Analyst (Consultant) Responsibilities: · Assisted the Product Manager in managing
and grooming product enhancements and extensions. · Worked with
team members to define a Sprint
Delivery Strategy, which included breaking User Stories into tasks
and estimating them in size and hours. Demonstrated Sprint
deliverables to the Product Owner. Worked with team members to agree on
a set of achievable Sprint Commitments. · Documented and produced Process Flow Diagrams and Data
Flow Diagrams for effective communication. Created Data Models for the
Developers to build physical database schemas using ERWIN. Use SQL
scripts to create and modify SQL objects. Used SQL stored procedures to
create reports for users. · Devised and prepared concise and
effective User Stories. Determined precise and accurate User Story
acceptance criteria. Created wireframes and screenshots
for the application to easily communicate it to the users. Worked together
with team members to break down large user stories (epics) into small stories
for execution. · Worked closely with the QA team in defining defects and
planning necessary regression testing and test cases for resolving the
defects within the given time box. Client: MISO
ENERGY
Oct
2005 – May 2007 Location: Carmel, IN
Role: Business Analyst (Consultant) Responsibilities:
EDUCATION: Bachelor
of Business Administration in: GENERAL
BUSINESS - May 2006 - University of Houston Bachelor
of Business Administration in: COMPUTER
INFORMATION SYSTEMS – May 1999 - University of Houston 1 |
|
|
||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Languages: |
Languages |
Proficiency Level |
|
Arabic |
Beginner |
|
|
English |
Fluent |
|
|
Hindi |
Advanced |
|
|
Pashto |
Beginner |
|
|
Punjabi |
Advanced |
|
|
Urdu |
Fluent |
|
|
|